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PRIVACY POLICY

 

Processing of personal data

MAMMU COUTURE OÜ (registration code 12129130), located at Liivalaia 32, Tallinn 10138, Estonia, e-mail info@mammucouture.com (hereinafter the owner of the online store), processes your, i.e. buyer or online store visitor/user, personal data in accordance with the Personal Data Protection Act of the Republic of Estonia.

 

The owner of the online store processes personal data only for the delivery of the goods you ordered. The owner of the online store will not transfer, sell or disclose your data to third parties without your prior consent or only in cases provided by law.

 

Collected data

The owner of the online store processes the following data:

 

  • First and last name, phone number, e-mail, delivery address

  • Data on orders and payments (including purchase history and bank account number)

  • User session data, cookies and IP address

 

 

How is data collected?

Most of the data collected is directly transmitted by you. Data is collected and processed if you:

 

  • You register online or order a product or service.

  • You voluntarily complete a customer survey or provide feedback via our email or other means of communication.

  • You use or view the website through cookies in your browser

 

 

Purpose of data processing

  • Payment processing through a payment gateway service provider

  • Order processing

  • Delivery of goods by logistics companies

  • Contacting the relevant persons and informing them of exceptional circumstances related to the order or delivery

  • Issuance of invoices

  • Making returns

  • Managing and resolving order defects, exchanging products, issuing refunds and collecting feedback

  • Emailing you special offers on other products you might like

  • Analyze consumer behavior and user statistics

  • To make the online store more user-friendly and to make technical additions

 

 

Legal basis

  • The data subject has given consent to the processing

  • Processing is necessary for the performance of a contract between two parties

  • Processing is necessary to fulfill a legal obligation

  • Processing is necessary to protect the interests of the data subject

  • Processing is necessary for the performance of a task carried out in the public interest or for the exercise of public authority granted to the data controller

 

 

How is the data stored?

The owner of the online store stores the data securely on the website Wix.com, the responsible legal entity Wix International Limited, whose registered address is 40 NAMAL TEL AVIV ST. TEL AVIV L3 6701101.

The owner of the online store will keep your personal data as long as it is necessary for the purposes for which it was processed, but not longer than 3 years. Once this period has passed, we will delete your data by deleting it from the company's database and records.

 

Accounting data (invoices and payment records) are stored for 7 years.

 

Security

The owner of the online store is the owner and controller of the collected data. Access to the customer's personal information is granted only to the employees of the online store to process orders and manage errors, exchanges, refunds and feedback related to orders, and at the same time to take appropriate precautions and measures to prevent disclosure, unauthorized access, loss and illegal use by third parties.

 

The owner of the online store can transfer personal data to the relevant third parties for the processing of orders, the delivery of goods, the processing of payments through the payment service provider and the management of the accounting operations of the owner of the online store in proportion to what is necessary to perform the corresponding operation.

 

The owner of the online store transmits the personal data necessary for making payments to Stripe Payments Europe, Ltd, which is an authorized processor of debit and credit card payments.

 

Marketing

The owner of the online store wants to send you information about products and services that we think you might like. If you have agreed to receive marketing materials, you can always opt-out later.

 

You have the right to stop the owner of the online store from contacting you for marketing purposes at any time.

 

If you no longer wish to be contacted for marketing purposes, please notify us by email at info@mammucouture.com and you will be removed from our mailing lists.

 

 

What are your data protection rights?

The owner of the online store wants to make sure that you are fully aware of all your data protection rights. Each user is entitled to the following conditions:

 

Right of access - you have the right to request copies of your personal data from the owner of the online store.

 

Right to rectification of data - you have the right to request the owner of the online store to correct any data that you believe is inaccurate. You also have the right to ask the owner of the online store to fill in information that you think is incomplete.

 

The right to delete data - you have the right to demand that the owner of the online store delete your personal data under certain conditions.

 

The right to restrict processing - you have the right to demand that the owner of the online store restricts the processing of your personal data under certain conditions.

 

The right to object to the processing - you have the right to object to the processing of your personal data by the owner of the online store.

 

The right to data portability - you have the right to demand that the owner of the online store transfer the collected data to another organization or directly to you under certain conditions.

 

The owner of the online store has up to 1 month to respond to the respective requests. If you wish to exercise any of these rights, please contact us at our email address info@mammucouture.com.

 

 

 

Privacy policies of other websites

The website of the owner of the online store contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

The owner of the online store regularly checks its privacy policy and places all updates on this website, changes will take place immediately after they are published on the website.

 

How to contact us?

If you have any questions about the privacy policy of the owner of the online store, the data about you, or you want to use any of your data protection rights, please do not hesitate to contact us. Write to us at info@mammucouture.com.

 

You have the right to access and correct or delete your personal data at any time, unless otherwise provided by law.

 

Complaints and disputes

If you want to report a complaint or if you feel that the owner of the online store has not handled your concern satisfactorily, you can contact the supervisory authority - the Estonian Data Protection Inspectorate at the e-mail address info@aki.ee

 

The owner of the online store assumes that the customer has understood and agreed to the terms of the applicable privacy regulations and terms of service before placing an order or making a purchase.

 

 

 

COOKIES

 

Mammu Couture OÜ (hereinafter the owner of the online store) uses cookies on this website.

 

 

 

What are cookies?

Cookies are small text files placed on your computer to collect standard Internet log information and visitor behavior. When you visit our website, we may collect information from you automatically using cookies or similar technology. We use the following cookies on our website:

 

  • session cookies, which are temporary and expire after closing the browser (or when the session ends)

  • persistent cookies, which are cookies that remain on your hard drive until you delete them or your browser, depending on the cookie's expiration date.

 

For more information, visit www.allaboutcookies.org

 

How are cookies used?

The online store owner uses cookies to improve the website experience in a number of ways, including:

 

  • Collecting anonymous and general statistics about the number of visitors to the website

  • Understanding the user experience of the website

  • Making the website more user-friendly

  • Making technical improvements

  • To enable certain features of the service

  • Provide analytics

  • To save your preferences

 

 

What type of cookies do we use?

When you use and access the service, we may place several cookies on your web browser. We use both functional and advertising cookies and different types of cookies to run the website.

 

There are many different types of cookies, but our website uses:

 

  • Functional cookies - the owner of the online store uses these cookies to recognize you on our website and to remember your previously selected preferences. These include which language you prefer and where you are located. These cookies are temporary and expire after you close your browser (or when your session ends).

  • Advertising cookies - the owner of the online store uses these cookies to collect information about your visit to the website, the content you viewed, the links you followed, and information about your browser, device and your IP address. The online store owner may share limited limitations of this data with third parties for advertising purposes. We may also share web data collected through cookies with our advertising partners. This means that when you visit other websites, you may be shown ads based on your browsing habits on our website.

 

 

How to manage cookies?

You can set your browser not to accept cookies. The website above will tell you how to remove cookies from your browser. However, in some cases our website functions may not work as a result.

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