Right of Withdrawal

 

  • You are entitled to withdraw from the agreement concluded through our web store within 14 days of the receipt of product(s).

  • In order to withdraw you must return the goods. Please contact us via e-mail mammucouture@hotmail.com with the reasons of the return, your order number and if a refund or exchange is preferred. Upon receiving your e-mail, we will send you specific instructions to withdrawal the product(s).

  • Please note that you shall pay any costs related to withdrawal (e.g. postal charges).

  • If the product is custom made specifically according to your requests, such products cannot be returned.

  • You cannot return products, which are purchased by a legal entity.

  • In order to use the right of withdrawal, you must handle the ordered product with care. If the product is to be returned, you may not wear or use the product in any way other than in a manner you would be able to try on or study such product in a physical store. Your liability will rise if you have used the product in any other way than necessary for becoming convinced in the nature and properties of the product.

  •  If the product is used and there are traces of wear and tear we may not accept your withdrawal or only return a sum in coherence with the state of the product.

  • We will return money within 14 days as of the receipt of the returned goods.

ADDRESS

Liivalaia 32

Tallinn 10118

Estonia

register code: 12129130

BANK information: EE672200221060211304

 

Tel : + 372 51 73 153

Showroom is open from Mon- Fri 10am to 6pm 

email:     mariatammeorg@hotmail.com

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